MoHE received the award along with 56 management businesses and public institutions representing various sectors of Europe, Asia, the Americas, Africa and Australia. The award, recognised by the European Foundation for Quality Management (EFQM), is provided to businesses, institutions, government departments and sectors from about the planet that have demonstrated outstanding leadership by taking revolutionary initiatives to advance high quality improvement.
The European institution selects businesses, institutions and government departments primarily based on the final results of customer opinion surveys and marketplace analysis performed by the institution. Dr Zayed bin Ahmed Zabanout, director General of Planning and Development, and chairman of the Quality Committee and head of the Excellence Project at MoHE, stated, “We are proud of this achievement. This is the result of hard work in developing innovative services for beneficiaries and improving and re-engineering procedures through the Excellence Project implemented with the European Foundation for Quality Management, which has been developing e-services for 144 users.”
EFQM, primarily based in Lausanne, Switzerland, was established in 1987 with the aim of strengthening cooperation among organisations concerned with high quality, excellence and sustainability and creating a network of relationships involving all members of the organisation from governmental and private institutions of all sizes in various sectors about the planet.
Information Source: Muscat Daily