OTE Group has been routinely winning awards in the technical expertise competitors, represented by Isuzu service technicians from distributors across the area. In the previous, the OTE-Isuzu service team has won awards 4 instances in the Isuzu Middle East Grand Prix occasion.
Technical Skills competitors is a test of ability, measure of updated understanding and also a race against time, all tested in a single go. Participants from across ten distributors in the area have been tested for their academic understanding and technical expertise which incorporated diagnosis and repair. Bagging leading awards regularly in a regional level occasion is a reflection of the OTE-Isuzu service team’s technical excellence and sharp expertise in diagnosis and issue-solving strategies. The winning OTE-Isuzu service team is now headed to Japan and will be representing the GCC area in the worldwide occasion: Isuzu Grand Prix 2018 (I-1 GP), Japan, exactly where technicians from nations across the globe would compete to prove their understanding and skillsets. The primary aim of this annual competitors is to give Isuzu clients maximum satisfaction and also to challenge the very best teams from across numerous regions. Isuzu conducts numerous education and coaching programmes routinely to assist the following-sales employees improve their technical expertise, maintaining in pace with the most recent in diagnostic technologies.
OTE Group has been constantly focusing on typical coaching and evaluation of its following-sales team to supply superior service and utmost care to its clients. It also conducts numerous internal ability contests amongst the service technicians on a typical basis and encourages them to participate in the technician expertise competitors on a worldwide level to improve their expertise and self-confidence levels. These go a extended way in assisting construct client trust on the brand in the marketplace.
Also, OTE Group continuously innovates to supply inventive options to meet the quick altering requirements of its clients. One such current introduction is the two-hour truck service which includes washing at pick service facilities such as the flagship service facility at Rusayl, Barka and Sohar with pre-booked appointments. After dropping their trucks for service at OTE-Isuzu service centre in Rusayl, drivers can unwind comfortably in the driver rest space, gather their trucks following service and proceed with their activity, without having getting to encounter the hassle of going to the service center twice for dropping and collecting their trucks.
Information Source: Muscat Daily