In an work to improve consumer comfort and offer a seamless on-boarding encounter, Oman Arab bank (OAB) has introduced account opening solutions at a place that is handy to its consumer. The encounter is digital, and is totally paperless and immediate. The service is deployed on totally secured tablets with digital signature and KYC documents capture.
Fahd Amjad, GM of the Retail Banking Group at OAB, stated, “Following the launch of our new digital banking platform just more than two months ago, the launch of this service marks the starting of our premium service with personalised economic options and life-style advantages. The capability for our employees to open consumer accounts remotely making use of tablets will supply unprecedented levels of individual service to these clients who are unable to go to the banks themselves.
“Furthermore, we utilise the really most recent in safety procedures on the devices to make sure that all consumer information remains protected at all occasions.”
“In addition to the convenience of opening an account at a customer’s premises, the new service offers a number of other benefits as well. For starters, all customer details and information is seamlessly and efficiently captured in record time. Furthermore, and based on the clients’ profile, certain services will be recommended to the client thereby making it easier for the customer to decide what additional products and services they would like to avail leading to a deeper level of engagement with our premium clients,” stated Rashad Jaffar al Dhaikh, DGM of the Retail Banking Group at OAB.
OAB is a single of the very first banks to be established in Oman, with a wealthy and proud history. Today, the bank operates a nationwide network of 65 branches and representative offices and 148 ATMs spread across the sultanate. OAB gives the total variety of economic goods and solutions for individual banking, corporate and investment customers.
Information Source: Muscat Daily