Saturday, 4 Feb 2023
Nama Shared Services ITSSM launches Hadhreen, first BMC-Remedy-9 installation

Nama Shared Services ITSSM launches Hadhreen, very first BMC-Remedy-9 installation

The launch was initiated by Ahmed al Rahbi, executive manager – IT, in the presence of Nama CFO Hussain al Balushi, Nama Service style manager – Hilal al Shukri, Nama head of aid desk, Miad al Balushi, vice president Sesha Prakash Kusuma of PROMATAS, Nama Shared Service team members, PROMATAS implementation team and other officials.

This automated remedy by means of BMC Remedy aims at guaranteeing that subsidiaries of Nama Group are heard and served with a planet class IT remedy.

The remedy was partnered with Project Management Technology &amp Services, Oman, the neighborhood companion of BMC. Remedy is the state of the Art remedy for aid desk solutions and was implemented in record time, with excellent team spirit and talent from Nama Group.

With so numerous subsidiaries to serve along with other connected parties, Nama identified Remedy as the 1 roof remedy for IT Service Support to serve, as the Management Tool, important to deal with all IT operation modules.

Information Source: Muscat Daily

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