The organization now gives a repair-time assure and car return in 5 days for minor repairs. Additionally, consumers are also assured a compensation amounting to RO7 per day in money, for any delay following the 5-day assure period.
Introducing the proposition, Addal Sarwar, director – Retail, Al Ahlia Insurance Co, Oman mentioned, “Al Ahlia is determined to make substantial progress in our offerings and this is 1 of the several new propositions that we have been functioning on to supply our motor consumers across Oman. We comprehend that repair-occasions can be extremely frustrating for consumers and we would like to make certain claims satisfaction by taking out the guesswork on when a consumer can count on the vehicle back from the garage.
“With this new proposition, we have a range of repair-time guarantees and compensation for any delays by the garage for various car categories depending on size of vehicle, nature of the repair and cost involved. We are delighted as this offer is currently running in the market and we hope that the customers take full advantage of our promise.”
The new proposition for motor insurance coverage follows the launch of the progressive and new brand identity of Al Ahlia along with an enhanced method towards consumer expertise at branches, superior on-line service platforms and enriched item offerings.
“The Claims Guarantee proposition is a demonstration of our philosophy of ‘One Step Ahead’. We understand that every day is filled with a lot of surprises, and there are occasional unpleasant ones that may lead to minor mishaps on the road. Having said that, we empower our customers with a claim repair guarantee of five days to quickly get back their cars. We understand the active business environment in which we are operating, and the high expectations customers have from us. Our new offerings reflect these changing dynamics and our commitment to keep their interests at the center of our business,” mentioned Lloyd East, CEO, Al Ahlia Insurance Co, Oman.
Currently the service is getting supplied via unique garage tie-ups that the organization has created.
The organization is functioning on much more garage tie-ups and such info will be readily shared with consumers throughout the claims registration.
Information Source: Muscat Daily