Wednesday, 3 Mar 2021
The Public Authority for Consumer Protection (PACP) is in the process of adding a new feature to its relaunched recall webpage – recall.pacp.gov.om - whereby a consumer can find out if a recall notice applies to his vehicle or not.

PACP recall portal to add car identification function

The new function will make it simpler for a customer to search by supplying the VIN (Vehicle Identification Number).

The customer will get specifics of the vehicle if it is impacted or not, stated Omar bin Faisal al Jahdhami, vice chairman of the Consumer Services and Market Watch, PACP stated.

“A vehicle recall happens when a manufacturer finds that a particular model has some defects or does not comply with the standards. The manufacturer then alerts owners across the world about the problem. But sadly, many vehicle owners do not respond to the problem,” Jahdhami stated. He stated that the entire of GCC will celebrate Consumer Week from March 1-7 but Oman will celebrate the entire month.

“We will try and spread awareness among the masses as to why they should respond to recalls. One of the reasons why people don’t respond is because they are not sure if the notice applies to their vehicle or not.”

The recall webpage offers specifics of recalls and warnings connected to distinct products like automobiles, electronic products, meals, pharmaceuticals amongst other individuals. Between 2013 and 2018 a lot more than 1mn goods have been recalled of which 91 per cent had been automobiles.

“Manufacturing defects are the main reason for accidents worldwide. These vehicles were recalled keeping in mind the safety of the user and other drivers on the road. The vehicles were recalled for defects in the airbag, cruise control, suspension and steering system, safety belts, engine hood and brakes,” Jahdhami stated.

The relaunched recall web site is compatible with mobile and tablets.

Information Source: Muscat Daily

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