The theme of the conference was ‘Airport Operations Transformation Journey, A Flight to Success’. It reflected appropriately the realities of airline company and the require to adapt to the new operating atmosphere and to embrace new technologies.
Hosted by Saleem Amanulla, senior vice president, Ground Operations at Oman Air, the conference saw presentations by members of Oman Air’s senior management team. Speakers at the conference emphasised the significance of consumer service, successful communications and vigilance on safety concerns, although delegates also heard of plans of Oman Air’s thrilling fleet and network expansion programme.
Speaking on this, Abdulaziz al Raisi, chief executive officer of Oman Air stated, “The airport services managers have made major contributions to the achievements of Oman Air over the last year. I would like to thank them for their efforts and commitment, and I am confident that they will continue to make a major contribution to Oman Air in the years to come. “This conference has provided the opportunity to recognise the excellent work carried out to date, listen to the views and suggestions of our front-line managers and plan effectively for the future.”
Amanulla stated, “Our airport solutions managers play an crucial function in delivering good results for Oman Air.
“The importance of their role will continue to increase along with the need for a coordinated international approach to manage our services. I urge all airport services managers to act as ambassadors for Oman Air and raise the profile of the airline within their own network airports.”
He added, “We are grateful to Mustafa al Hinai, chief executive officer of Oman Aviation Group, and Abdulaziz al Raisi, chief executive officer of Oman Air, for agreeing to be the chief guests for the awards ceremony.”
The highlight of the conference was the CEO Service Excellence Awards ceremony exactly where exceptional folks and stations have been recognised for their outstanding contributions in the location of airport operations.
Information Source: Muscat Daily