Wednesday, 20 Nov 2019 | 23 Rabi Al Awwal 1441
Ooredoo warns customers to remain vigilant regarding scam callers

Ooredoo warns consumers to stay vigilant concerning scam callers

The organization is calling on everyone to be cautious of scammers attempting to lure them with fake prizes or promises of monetary rewards.

Advising consumers to in no way share individual details more than the telephone, on the internet or to go to insecure web sites or contact back suspicious numbers, Raed Mohammed Dawood, director of Government Relations and Corporate Affairs, stated, “If you get a contact from a strange quantity or an e mail asking for your individual details, then it most most likely a scam. Service providers will not generally contact or e mail you for such details. The very best point to do is go to 1 of our 50 retailers and show them the contact or e mail and have them authenticate the request and telephone quantity. Do not respond, answer or click on something suspicious.

The scammers are really clever and will usually attempt to trick consumers by providing them one thing that is also great to be correct, such as cash or prizes. Always act with caution and be suspicious of such requests. Competitions and prizes by Ooredoo are usually announced on our social media and web site.”

Dawood explained that scam callers will target folks at random and that parents and households require to be vigilant with people attempting to make contact with youngsters and the elderly, as they are the most vulnerable when it comes to the unscrupulous folks behind these calls. He stressed that all loved ones members require to be warned about the dangers of these calls and educated about not providing out any individual details.

Ooredoo’s dedication to its consumers is not only about the worth-packed solutions, gives and promotions it gives each and every day, the excellence of its client care, its Contact Centre, app, retailers, and social media but also extends to its relentless perform to safeguard all members of the extended Ooredoo loved ones.

Customers must note, nonetheless, that phone scams are beyond the handle of Ooredoo and it is advised that anybody who has sadly fallen victim to 1 must make contact with the Public Prosecution to register a complaint.

For additional details on how to safeguard oneself from fraudulent callers or texters, go to the web site www.ooredoo.om/customersupport.

Information Source: Muscat Daily

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