Building on its revenues, Oman Post also hopes it will be in a position to operate on zero government subsidy by 2021.
Speaking to Muscat Daily on the sidelines of the very first edition of the Oman Post Forum 2018 at the Sultan Qaboos University (SQU) Cultural Centre, Abdulmalik al Balushi, chief executive officer of Oman Post, mentioned the future of postal solutions is vibrant.
“E-commerce is driving postal services and taking it to untapped areas in Oman. Here, e-commerce has not caught up yet like in other areas in the region. We hope it will grow further in the next two years and that is where Oman Post will reap benefits,” Balushi mentioned.
In order to tap into new development possibilities, Oman Post is diversifying its portfolio into a broad variety of new service places. E-commerce represents a tremendous chance as customers are grow to be increasingly comfy with ordering things on-line.
“E-commerce is the main driver of revenues. We are thinking of government services. We are also thinking of making postal offices as a hub for services. We believe if we capitalise on what we have, be it e-commerce, through the supply chain, we can achieve the best. We have improved our costs, from covering 64 per cent of it on subsidy to covering 50 per cent on subsidy this year. By 2021 we hope to operate on zero subsidy.”
While there is a shift in mindset across the globe when it comes to postal solutions, it is all about client satisfaction, Balushi mentioned.
“Oman Post is investing in technologies in each aspect of its company portfolio and operations, whilst taking into account top quality assurance, company excellence, and added worth for its stakeholders.
“Our journey to excellence hinges on transforming our business portfolio now and in the future. Our approach is rather simple – we are implementing a comprehensive strategy that streamlines all processes and drives greater operational effectiveness and efficiency.”
Balushi added that in implementing the most recent models of company excellence, Oman Post merges worldwide know-how with neighborhood knowledge. “We understand the requirements of our customers, while always striving to provide world-class service.”
The Oman Post Forum 2018 attributes an exhibition from December 10 to 12 at SQU Cultural Centre, highlighting the company’s company functions. On show is a state-of-the-art post workplace model supplying a window into the future of postal solutions.
The forum is a platform for the Asyad Group member to share its vision, mission and method to develop the postal solutions business in Oman and leverage untapped possibilities in this important contributing sector of the national economy.
Day 1 of the forum saw the signing of important partnerships in between Oman Post and Dar al Atta’a, wherein the business will be the logistics companion supporting the women’s empowerment programme ‘Min Beiti’, as nicely as the Thawani e-Payment platform, which gives consumers an revolutionary remedy for e-payment.
Oman Post’s method is 3-fold revolving firstly about implementing ‘Lean’ techniques to optimise core mail operations, develop the parcels company and diversify into new development markets. Secondly, boost its logistics network in order to supply other goods and solutions outdoors the standard postal model. Thirdly, it focuses on international development by expanding attain and diversifying operations.
Information Source: Muscat Daily