Nissan is committed to supplying the very best consumer encounter in the area, exactly where it has more than two,500 workers. These awards are held each and every year to honour the company’s consumer-facing workers, who regularly go the added mile in supplying very best-in-class service.
Juergen Schmitz, managing director of Nissan Middle East, mentioned, “Nissan’s aim is to provide customers with best possible service before, during and after purchase. Consumer satisfaction is a key pillar of our business model and we are consistently striving to be leaders in our field. Our success as a company is inextricably linked to the skill-set of our customer-facing staff, and this is why we place a great importance in recognizing the ongoing efforts of these high performing employees.”
Nissan’s Regional Skills Contest rewards workers that have shown exemplary efficiency more than the course of the year. The Regional Skills Contest comprises 4 competitions – for technicians, service advisors, sales and components executives – with the objective of demonstrating their capabilities and advancing their expertise. The awards span each aspect of the company – from understanding of Nissan genuine components and technical knowledge, to service suggestions and sales acumen. The oldest and most coveted category is Nissan Service Technical Excellence Competency Award (NISTEC), now in its 22nd year. This year, the accolade was awarded to Shereef Majeed from Suhail Bahwan, Nissan’s NSC in Oman. The very first location beneath the Nissan Service Advisor Excellency Competency Award (NISAC) category was won by Ganesh Nair from Arabian Automobiles Company, Dubai.
The winner of the Nissan Sales Executive Excellence Competency Award (NISEC) category was won by Naga Anvesh from Suhail Bahwan, Oman. The very first location for the Nissan Parts Executive Excellence Competency Award (NIPEC) was won by Yezdi Kheshwalla from Arabian Automobiles Company, Dubai.
Schmitz mentioned, “The in-depth knowledge and expertise demonstrated by all contest participants over the past few days makes me extremely proud, and I would like to extend my congratulations to everyone who took part in the competition. Nissan’s aim is to be the leading automotive brand in customer service, but we cannot do this without our people and their skills. It is therefore our commitment to continue to invest in our people, as it’s only by having the best talent in the industry that we can offer the best customer experience across all business functions.”
The 2017 and 2018 NISTEC and NISAC winners will represent Nissan Middle East in the Global Skills Contest that will take location subsequent October.
Information Source: Muscat Daily