Specifically produced for all Authorised General Distributors and Dealers for Mercedes-Benz Cars Middle East (MBCME) and Daimler Commercial Vehicles MENA (DCVMENA), the facility will bolster the current Middle East instruction supplying and assist make certain international service requirements are maintained.
Launched with an official opening ceremony to important employees and stakeholders, the 32,000sq centre is developed to supply top in-residence instruction for its raft of divisions such as management, sales, consumer solutions, components, service, as nicely as all technical employees employed at Daimler Authorised General Distributors and Dealers in the area. With six devoted instruction locations and 3 technical workshops, the state-of-the-art facility aims to educate all personnel employed at Daimler below 1 roof, and can be employed by Mercedes-Benz Cars, Mercedes-Benz Vans, Mercedes-Benz Trucks, Daimler Trucks, Buses and FUSO.
This base in Dubai will also act as an education hub for up to 96 trainees per day, teaching them about the complete Daimler solution variety inside this facility, a bespoke AMG instruction region is also obtainable in addition to 1 spacious exhibition region for autos showcasing the newest Mercedes-Benz showroom furnishings and technologies.
Mercedes-Benz prides itself on planet class consumer service and will continue to run its extremely efficient certification programmes for Sales, Service, Parts, Diagnostic Technicians and Management from the centre. All Sales and Service Consultant staff have to full the extensive certificate programme inside 24 hours of joining to uphold the higher high quality requirements set out by the brand.
Pablo Souto, head of Training of MBCME, stated, “We are committed to offering exemplary training to all Daimler staff and are excited to bring everything under one roof in our new training site. Through training and education programmes, we will maintain the global standards set by our colleagues across the world and offer Daimler network staff within the region the opportunity to learn best-in-class skills and techniques.”
Majed al Suwaidi, managing director, Dubai Production City and Dubai Media City, stated, “Mercedes-Benz is a brand with a massive legacy and we are extremely pleased to have this special instruction facility in Dubai Production City.
Innovation, technologies and improvement are important to development in this industry and this centre will produce a regular-bearer for high quality inside the automotive market right here in the Middle East. This opening underlines Dubai’s welcoming enterprise atmosphere and planet-class infrastructure as nicely as DPC’s efforts to attract international brands.”
The opening ceremony was held at the new instruction centre and was attended by important stakeholders such as head of Mercedes-Benz Global Training, Mathias Vaitl, Mark De Haes, president and CEO of MBCME, Karl-Wolf Ahlden, president and CEO of DCVMENA, Souto, neighborhood suppliers, partners and dignitaries from TECOM group, group CEO, Malek S al Malek, and Suwaidi.
Information Source: Muscat Daily