Expanding its operational network to offer additional comfort to its consumers, Bank Sohar has introduced two new offsite ATMs at two of Oman’s most current landmark developments, which includes the Muscat International Airport, arrivals hall, and the new Oman Convention and Exhibition Centre.
Rajeev Arora, DGM and head of Retail Banking, mentioned, “Our robust commitment to improving customers’ banking experience constantly seeks to provide service solutions and other innovative products that are not only beneficial, but capable of positively impacting our customers’ everyday life. Our ATM network is at the core of this when we consider the range of services available through these facilities; it is not just a matter of conveniently withdrawing cash. In this Year of You, from a customer experience standpoint and commitment, installing ATMs at strategic landmarks with a high footfall ensures that we service our customers as well as the wider market more efficiently and effectively.”
These two new ATMs come in line with an ongoing method to expand the service touch-points with consumers. Earlier this year, Bank Sohar installed two ATMs at Oman Oil Refineries and Petroleum Industries Company (Orpic) in Sohar and Marmul Travel and Tours’ Head Office in Al Khuwayr respectively, and with the current addition, the bank’s developing ATM network now has 65 ATMs across Oman. Bank Sohar consumers can also appreciate money withdrawal solutions at more than 1,000 ATMs across the sultanate that operate below the ‘OmanNet’ platform. On-website ATMs at Bank Sohar branches provide money withdrawal and depository solutions, as nicely as fund transfer solutions, permitting consumers to carry out money management 24/7 with out getting to go to branches in the course of operating hours. The bank’s ATMs at Buraimi, Shinas and Khasab borders provide consumers and other customers ‘Dirhams Dispensing’ solutions, adding immense comfort to company travelers transacting across the border on a normal basis, as nicely as consumers going to the UAE.
Reinforcing its delivery of handy and safe access points for consumers, Bank Sohar’s e-channels encompass SMS Banking, Internet Banking solutions, which includes Oman’s very first interactive e-statement service and a specialised Mobile Banking application for each Android and iPhones. The bank additional implemented the Mobile Payment Clearing and Switching System (MpClear) to allow consumers in creating instant fund transfers making use of their wise device to access the mobile app.
Information Source: Muscat Daily